Silver Service Options
Our Silver Class Service Option includes service, quality, and reliability to meet your budget. Contact us to see how we can meet your needs.
Network / System Assessment
Basic Assessment
Management - 24/7
Windows Critical updates
Virus Activity & Virus Definition Updates
Server(s) Hardware / Performance
Network Appliance
Network Utilization
UPS battery Status
Workstation Status
Real-Time web based view of your network
Monthly Reports
Maintenance
Server Critical Updates
Workstation Critical Updates
Firewall Critical Updates
Server Maintenance Plan
Network Management
Quarterly CIO Consultation (Capacity and strategic
planning, project management)
Optional Backup and Disaster Recovery*
Quarterly Disaster Recovery Test Restore*
10 GB*
Each Additional 10 GB*
*Call for pricing
Service Level Overview
4 Hour Guaranteed Response Time
Unlimited Remote Support Per Hour*
*9am-5pm, M-F