Silver Service Options

Our Silver Class Service Option includes service, quality, and reliability to meet your budget. Contact us to see how we can meet your needs.

Network / System Assessment
     Basic Assessment

Management - 24/7
     Windows Critical updates
     Virus Activity & Virus Definition Updates
     Server(s) Hardware / Performance
     Network Appliance
     Network Utilization
     UPS battery Status
     Workstation Status
     Real-Time web based view of your network
     Monthly Reports

Maintenance
     Server Critical Updates
     Workstation Critical Updates
     Firewall Critical Updates
     Server Maintenance Plan

Network Management
     Quarterly CIO Consultation (Capacity and strategic
          planning, project management)

Optional Backup and Disaster Recovery*
     Quarterly Disaster Recovery Test Restore*
     10 GB*
     Each Additional 10 GB*
     *Call for pricing

Service Level Overview
     4 Hour Guaranteed Response Time
     Unlimited Remote Support Per Hour*
     *9am-5pm, M-F